A Vehicle Service Contract was designed to provide consumers with protection from the high cost of unexpected repair bills. Vehicle Service Contracts are more commonly known as an aftermarket auto warranty. Vehicle Service Contracts (VSC’s) are designed to help consumers off set the high cost of your mechanical repair bills when your vehicle breaks down or won’t start. Protect My Car includes 24/7 roadside assistance to every customer that purchases a protection plan, as well as a rental car reimbursement plan for all repairs that take more than 4 billable hours to complete allowing you to get back to work, or home to your kids.
Protect My Car offers a free "30 Day Look Period” which provides all of our customers a full 30 days to review the terms and conditions of their coverage plan. If there's anything you're not satisfied with, you can call and get a full refund for your initial down payment. Since Protect My Car offers this free 30 day look period, your coverage will begin 30 days AND 1,000 miles from the date you purchased your policy - meaning you will not be able to file a repair claim during this time.
At Protect My Car you will find we have a no-hassle claims process. Simply call our Claims Department to begin your claim and your friendly Claims Advisor will walk you through the process. Already at a licensed repair shop? They will need to send us your vehicle's information and their estimate BEFORE they begin repairs.
Sometimes. This depends on your level of coverage. We offer plans both with and without a deductible. Give us a call and let us tailor a plan that meets your current needs.
Absolutely. For all covered claims, we will take care of the parts and labor, as well as towing, roadside assistance, and rental car reimbursement.
Yes! We offer discounts for military members and students. Make sure to mention to your representative that you fall in one of these categories so they can be sure that you are getting your discount.
Yes. Your vehicle service contract is both transferable and prorated refundable.
No. As long as everything is running fine on the day that you purchase your vehicle service contract, you will not need a vehicle inspection.
This would ultimately depend on how much time is remaining on your manufacturer’s warranty, remember many car manufactures will offer a 3 year 36,000 mile bumper to bumper coverage plan when you purchase new but then there is an additional 2 year 34,000 mile power train policy which doesn’t cover many component such as the electrical system, the your braking system, A/C, and much more. If your vehicle has 1 – 2 years left of on your manufactures warranty policy now would be a great time to purchase a Protect My Car policy. Protect My Car will cover many of the non covered components that your power train policy is lacking protection for.
Protect My Car’s vehicle service contracts and our Ambassador policies can be transferred at anytime. If you have paid for more coverage then what was utilized a prorated refund will be calculated and refunded depending on how much money has been paid into the policy and how many miles have been put on the vehicle from the date the contract was purchased and how many miles were driven under the term of the policy. If you trade your vehicle in, or sell it privately the policy you purchased from Protect My Car is fully transferable to the person that purchases your vehicle, this is a great selling point for anyone looking to purchase a used vehicle.
This is by far our most common extended auto warranty question. This is why we offer a “30-Day Free Look” that will allow you to receive coverage and review your policy for a full 30 days. During your “30-Day Free Look” period if you are not satisfied (for any reason), you can request a full refund of the initial down payment you made at the time of purchase. This is a no hassle process, we want to serve our customers that are truly satisfied with our coverage plans.
Our Customer Service Department is here to serve our customer's needs. Whether you need to ask a question about your coverage plan, find out what your maintenance schedule is for your vehicle, or to renew your plan, our Customer Service Department is here to assist you.
If your vehicle starts experiencing mechanical issues, safely pull your vehicle over to the side of the road. Next, contact our Claims Department by calling the telephone number above. When you contact us, we will dispatch a tow truck to come assist you right away. The tow truck will bring your vehicle to the licensed repair facility of your choice.
Protect My Car's extended auto warranty and maintenance plans come with 24/7 roadside assistance. Our roadside assistance includes gas assistance, for when you are stuck on the side of the road without access to a gas station. You can also use this service if you locked your keys in your car, or if you need help changing your flat tire. Contact us for more information about our roadside assistance benefits.