PROTECTMYCAR.COM PRIVACY POLICY

 

Revised 10/12/15

 

This Privacy Policy governs the manner in which ProtectMyCar.com collects, uses, maintains and discloses personal information which is collected from users of this website.  By using our website, you agree to be bound by this Privacy Policy.  If you do not agree to this Privacy Policy, please do not use this website in any manner.  This Privacy Policy does not govern privacy practices associated with offline activities or activities occurring on websites not under ProtectMyCar.com’s control.

 

PROTECTMYCAR.COM IS COMMITTED TO PROTECTING YOUR PRIVACY

 

One of ProtectMyCar.com’s primary goals in conducting business is to ensure that all information submitted by our customers remains confidential.  Any personal information that is provided to us will be held in the strictest confidence and not be shared or sold to any third party (unless required by law).  In an effort to demonstrate our promise to uphold customer privacy to the highest level, we are providing this Privacy Policy, on our website, for your review.  We strongly believe that publishing our Privacy Policy is a necessary step towards building a sense of security in our customers and potential customers.  We want you want to continue to do business with us over the Internet and we know that this will not occur if you do not feel that your personal information is safe and secure.

 

This Privacy Policy applies to all information collected or submitted on the ProtectMyCar.com website.  While you may obtain a quote for one of our Vehicle Service Contracts without providing any personally identifiable information, should you wish to purchase one of our Vehicle Service Contracts online, you will be asked to provide some personally identifiable information.

 

To receive an online quote for one of our Vehicle Service Contracts, you may be asked to provide: your zip code as well as your vehicle’s make, model, year and mileage.

 

To purchase one of our Vehicle Service Contracts online, you may be asked to provide: your full legal name, address (including city, state and zip code), telephone number (home and/or cellular), email address, credit card type, credit card number, credit card holder’s name, credit card expiration date and credit card security code.

 

HOW WE USE YOUR PERSONAL INFORMATION

Any personal information that you submit via our ProtectMyCar.com website will be used strictly for the purpose for which it is intended.  For instance, when we receive an email inquiry through our ProtectMyCar.com website, we will use the return email addresses to answer said email.  Email addresses obtained in this manner are not used for any other purpose and are not shared with any outside parties.  From time-to-time, we may use non-identifying and/or aggregate information to better design our website or to share with our clients and/or potential clients.  For example, we might tell a client that X number of individuals visited our website (in a given timeframe), or that Y number of individuals purchased one of our products, or that Z number of males vs. females filled out one of our online forms, but we will not disclose any personal information regarding who those individuals are.

 

We currently use a third-party, Complete Merchant Solutions, to handle our credit card transactions. Complete Merchant Solutions is highly sensitive to the privacy interests of our customers and believes that the protection of their interests is one of their most significant responsibilities.  Complete Merchant Solutions does not acquire any more information about our consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.  For more information on Complete Merchant Solutions’ privacy policies, please visit their website at: http://secure.cmsonline.com/

 

ProtectMyCar.com will not use the personal information that we collect via our website for any unrelated transactional activities without your consent or an opportunity to decline said use.

 

FUTURE CONTACT WITH PROTECTMYCAR.COM

ProtectMyCar.com strives to continue a business relationship with individuals that send us their personal information.  This may be done by notifying individuals of promotional materials that may be of interest to them.  If you provide us with your email address, home address and/or telephone number, we may contact you periodically with information relevant to your vehicle and/or any special sales or products that we are currently offering.  By providing us with your email address, home address and/or telephone number, you are requesting and expressly consenting to be contacted via email, mail and/or telephone by us and/or our partners and affiliates, regardless of whether your telephone number is on a State and/or the Federal Do Not Call list(s) and/or Do Not Mail list(s).  At any time, you may request to be removed from our email list by sending an email to: compliance@ProtectMyCar.com (from the email address that you are requesting to be removed from our email list) with the word “Remove” in the subject line.

 

PROTECTMYCAR.COM’S COMMITMENT TO DATA SECURITY

ProtectMyCar.com continuously dedicates resources to ensure proper dissemination of personal information, to prevent access violations, and to uphold data integrity.  ProtectMyCar.com utilizes both internal and external procedures to protect all personal information obtained through our website.

 

However, due to the nature of the Internet, computer networks, systems and other factors outside of our control, no transmission of data over the Internet is guaranteed to be completely secure.  It may be possible for third parties (those not under ProtectMyCar.com’s control) to intercept or accept transmissions or private communications unlawfully, irrespective of our best intentions.  Therefore, we cannot ensure or warrant the security of any information you transmit to us, including personally identifiable information.

 

PROTECTMYCAR.COM’S COMMITMENT TO CHILDREN’S PRIVACY

When it comes to children, ProtectMyCar.com strongly believes that their privacy is of the utmost importance.  Due to our stance on this issue, we do not accept or retain any individual’s information if we are aware of the fact that they are under the age of eighteen (18).  Our website is not designed or intended to entice individuals that are under the age of eighteen (18).

 

HOW TO ACCESS OR CORRECT YOUR PERSONAL INFORMATION

ProtectMyCar.com stores your personal information in a retrievable form.  However, it can be accessed only by those employees whose job function requires such access (this may include customer service representatives and/or claims adjusters).  To protect the privacy of our customers, ProtectMyCar.com stores all personal information data on secure servers.  Access to all personal information data requires a password and/or an ID number.  Only those authorized are issued such passwords and/or ID numbers.  Each access to personal information data, as well as any changes that are made, are logged.  Both the time and the identity of the person gaining access to all personal information data are recorded.  Although you do not have direct online access to your personal information data, you may review or update any personal information data that we have collected by emailing us at compliance@ProtectMyCar.com and placing the word “Update” in the subject line.

 

LIMITATION OF LIABILITY

You understand and agree that any dispute over privacy is subject to the terms and conditions of this Privacy Policy and our ProtectMyCar.com Terms of Use (including any limitations on damages contained therein).

 

PRIVACY POLICY CHANGES

ProtectMyCar.com reserves the right to change this Privacy Policy at any time and at its sole discretion.  All Privacy Policy changes will be posted on this website.  Therefore, we recommend that you visit and review this Privacy Policy frequently.

 

HOW TO CONTACT US

Should you have questions or concerns about this Privacy Notice, please call us at (888)-965-1591 or send an email to: compliance@ProtectMyCar.com for further assistance.