Our Customers Most Common Extended Auto Warranty Questions
WHAT IS THE REFUND POLICY?
This is by far our most common extended auto warranty question. This is why we offer a “30-Day Free Look” that will allow you to receive coverage and review your policy for a full 30 days. During your “30-Day Free Look” period if you are not satisfied (for any reason), you can request a full refund of your down payment.
DO I STILL NEED THIS IF I STILL HAVE A MANUFACTURER'S WARRANTY?
This would ultimately depend on how much of the manufacturer’s warranty you have remaining. If you have less than one year remaining, now would be the perfect time to purchase protection because your coverage premium will be much cheaper.
CAN I CANCEL MY POLICY AT ANY TIME?
Yes. You can cancel your policy at anytime. Your policy is both fully transferable and also prorated refundable for any unused years or mileage that was paid for.
WHAT IS A VEHICLE SERVICE CONTRACT?
The Vehicle Service Contract (VSC) is a contractual agreement that can potentially save you thousands of dollars when a vehicle breakdown occurs. A vehicle service contract protects the vehicle’s owner from expensive repair costs that take place after the manufacturer’s protection plan has expired.
WHEN DOES MY COVERAGE BEGIN?
30 Days OR 1,000 Miles from your contract purchase date.
IF I SELL MY CAR, IS THE CONTRACT TRANSFERABLE?
Yes. Your vehicle service contract is both transferable and prorated refundable.
DOES MY VEHICLE NEED AN INSPECTION?
No. As long as everything is running fine on the day that you purchase your vehicle service contract, you will not need a vehicle inspection.
HOW DO I FILE A CLAIM?
At Protect My Car you will find we have a “no hassle claims process”. Simply call our Claims Department to begin your claim. Your friendly Claims Advisor will walk you through the process in a timely manner.
IS THERE A DEDUCTIBLE?
Sometimes. This depends on your level of coverage. We offer plans both with and without a deductible. Give us a call and let us tailor a plan that meets your current needs.
DOES MY COVERAGE PAY FOR PARTS AND LABOR?
Absolutely. For all covered claims, we will take care of the parts and labor, as well as towing, roadside assistance, and rental car reimbursement.